Introduces students to the Help Desk environment, as well as other essential IT soft skills, teamwork, collaboration, time and project management skills. 

Prerequisite: CIS 142 or instructor permission. 

3 credits. Two lecture; two lab.

Introduces students to concepts of problem-solving using structured and object- oriented 3-D programming, algorithmic design, and computer systems concepts, and social and ethical responsibilities.

Introduces business information systems and the uses of business application software with emphasis on database and spreadsheet packages.